COVID-19 Delays

UPDATED SEPTEMBER 22, 2021 – Thank you to all of our customers for being patient with Softub Express during these difficult times.

With the COVID-19 pandemic still in a rise, our manufacturing facility is experiencing delays on parts and raw materials. Updates from our supply chains are at a standstill due to the uncertainty of material shortage. Unfortunately, this leaves our valued customers waiting. We can’t apologize enough for this.

This industry will continue to experience delays and getting a Softub within a couple weeks’ time is currently unattainable. All customers should expect a delay on receiving their Softub, no matter what time of year they order. As stated before, the delays are at no fault of our own and simply out of our control.

We are doing our best to update you as we receive news from our suppliers. Keeping in touch with them is our main priority. We are grateful for your patience and cooperation during these difficult times. We can’t thank you enough for choosing Softub Express for your spa needs. We promise the wait will be worth it!

Have futher questions? Please don’t hesitate to reach out.