The most comfortable & portable hot tub available!

Refund & Return Policy

All chemical sales are final. Unfortunately, we cannot accept returns or process refunds on any chemical products.

We offer a 30-day return policy on accessories only. Customers will have 30 days from the date of purchase to request a refund or return an accessory.

Delivered Softubs and surrounds are not returnable.

If you have any questions, please reach out. 

Thanks for your interest in Softub!

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