As one of the select few Authorized Service Centers in the country, we take pride in offering expert repair services for Softubs nationwide. When your Softub encounters issues, particularly with the power pack, trust us to provide seamless solutions to get you back to enjoying your relaxation oasis.
Our Process:
1. Simple Disconnect: The power pack disconnects from the tub effortlessly.
2. Call to send the Power Pack to us: Call us and we will get the process started for you to ship the power pack to our center.
3. Expert Repair: Our skilled technicians will diagnose and promptly fix or replace the power pack.
4. Hassle-Free Return: Once repaired, we'll send the fixed power pack back to your doorstep.
How It Works:
Order
Conveniently place your repair order over the phone with us.
Receive Your Kit
We'll ship you a package containing a box, label, and necessary materials.
Pack and Ship
Place the power pack in the provided box, attach the label, and drop it off at any UPS location.
Receive Your Repaired Power Pack
Once repaired, we'll ship the power pack back to you, ready to be reconnected on your Softub.
Added Bonus:
All Hydromate repairs receive a complimentary 14-point inspection - a $109 value!
Trust us to make the repair process as easy as possible for you. With our seamless service, you can quickly return to enjoying your Softub's relaxing benefits.
For questions or assistance, feel free to reach out to us directly at 800-996-8827 or submit your service inquiry online here.